FAQ

FAQ

  • Q What if the cable has a flashover failure?

    A
    If the cable has a flashover failure, the customer should first check the insulation performance and use environment of the cable to ensure that it works under the rated voltage and conditions. If the problem persists, the after-sales service department of Zhejiang Meitong Conductor Technology Co., Ltd. should be contacted in time. The company will provide technical support and solutions to help customers solve flashover failure problems.
     
  • Q What if the uniformity of the bimetallic wire does not meet the standard?

    A If the uniformity of the bimetallic wire does not meet the standard, customers should first contact the after-sales service department of Zhejiang Meitong Conductor Technology Co., Ltd. The company will arrange technicians to communicate with customers to understand the specific situation and provide corresponding solutions. Depending on the cause of the problem, the company may provide after-sales services such as adjusting the production process, replacing materials, or providing compensation.
  • Q What should I do if the product connection has poor contact or looseness?

    A When the product connection has poor contact or looseness, customers should first check whether the joint is tightened in place and whether it is affected by factors such as vibration or temperature changes. If the problem persists, contact the after-sales service department of Zhejiang Meitong Conductor Technology Co., Ltd. in time. The company will provide high-quality joint materials and process suggestions to help customers solve problems.
  • Q What should I do if the product has welding defects during use?

    A  If the product has after-sales problems such as welding defects during use, customers should first contact the after-sales service department of Zhejiang Meitong Conductor Technology Co., Ltd. The company will arrange professional technicians to communicate with customers to understand the specific situation and provide corresponding solutions. Depending on the severity of the defect, the company may provide after-sales services such as repair, replacement or compensation.
  • Q What should I do if the purchased product is aging, worn or broken?

    A If the purchased product has after-sales problems such as aging, wear or breakage, you should contact the after-sales service department of Zhejiang Meitong Conductor Technology Co., Ltd. in time. The company will provide corresponding solutions according to the specific situation, including repair, replacement or return. At the same time, customers can also provide the use of the cable and the description of the fault so that the company can better understand the problem and provide assistance.
Specializing in the R&D, production of fine electronic wires, applicated in robotics cables/ military&medical equipment / automotive wiring harness& EV charging /high-frequency data transmission / solar power generation

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